We were interviewed on the heals of Wannacry, and the WMUR folks, recognizing that NH is made up primarily of small companies, wanted to do the piece.
During the morning of Wannacry, I'd been at three small local companies —all who'd been directly effected by the ransomware. In one, a florist, I'd spent 45 minutes waiting for an arrangement to be made up for my mothers 'celebration of life'. While I waited and watched the floral designer piece the arrangement together, I chatted with the owner, who when she found out what I did, immediately told me that she'd lost her entire accounting, inventory, and customer list because the one computer used to run the business had been hit. She had an IT consultant who was managing the systems, but the backups used to attempt the restore didn't work and they were forced to either pay, or reconsitute the drive through piecemeal backups and manual reentry, or, pay the ransom.
Here's the math…
- Pay $300 in ransom and get the key to simply unlock the system (and then go fire the IT consultant).
- Or spend days (more?) rebuilding the companies administrative operations.